Privacy Policy

Privacy Policy

Thank you for choosing Mexx Teleserve Private Limited ("Mexx," "we," "us," or "our"). This Privacy Policy describes how Mexx collects, uses, shares, and protects your personal information when you visit our website www.mexx.co.in (the "Site"), contact us by phone, email, or other means, or otherwise interact with Mexx Teleserve Private Limited. By using our services or accessing our Site, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We collect various types of information when you interact with Mexx, including:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us voluntarily.
  • Payment Information: When you make a purchase on our Site, we collect payment information such as credit card details, billing address, and other payment details necessary to process your transaction securely.
  • Device and Usage Information: We automatically collect information about your device and how you interact with our Site, including your IP address, browser type, operating system, pages viewed, and actions taken.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities on our Site. You can manage your cookie preferences through your browser settings.
  • Location Information: With your consent, we may collect your precise or approximate location information to provide you with location-based services.
  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To fulfill your orders, process payments, and deliver products to you.
  • Communications: To communicate with you about your orders, provide customer support, send promotional materials, and respond to your inquiries.
  • Improving our Services: To analyze trends, monitor the effectiveness of our marketing campaigns, and enhance the user experience on our Site.
  • Customization: To personalize your experience on our Site, such as showing you relevant content and product recommendations.
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service.
  1. How We Share Your Information

We may share your personal information with third parties for the following purposes:

  • Service Providers: We may engage third-party service providers to perform functions on our behalf, such as processing payments, fulfilling orders, and delivering packages.
  • Business Partners: We may share information with our business partners to offer you co-branded products or services.
  • Legal Compliance: We may disclose information when required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, property, or safety.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring entity.
  1. Your Choices

You have the following choices regarding your personal information:

  • Opt-Out: You may opt-out of receiving promotional emails from us by following the instructions in the email or contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings.
  • Location Information: You can disable location services on your device or revoke our access to your location information.
  • Access and Correction: You may request access to and correction of your personal information by contacting us using the information provided below.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete the information.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Site and updating the effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Email: admin@mexx.co.inPhone: +919974821919